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How it works Services Pricing FAQ About Book a Consultation

Licensed nurses and doctors online now, across Kenya

See a clinician today without leaving home

Televera Healthcare pairs Nairobi's home-based care team with same-day video, phone and chat consultations — so you get medical advice fast, and a nurse at your door when you need one.

  • Nursing Council of Kenya–accredited clinical team
  • Same-day appointments, most calls answered within the hour
  • Seamless handoff to in-home nursing when hands-on care is needed

Serving Nairobi, Kiambu, Machakos and Kajiado counties · Swahili & English

Prescription sent
Connected in 40s
Live consultation 18:24
NM

Nurse Mumbi K.

RN · Home & Telehealth

Your BP reading looks stable. I'll adjust the dosage note now.
Thank you, that's a relief 🙏
How it works

From symptom to care plan in three steps

No app downloads, no waiting rooms. Tell us what's wrong, talk to a clinician, and get a clear next step.

01

Tell us what's going on

Describe your symptoms and choose video, phone or chat. Pick a slot within the hour, or schedule ahead.

02

Consult a licensed clinician

A Kenyan-registered nurse or doctor reviews your history and talks you through what's happening.

03

Get your care plan

Receive a prescription, referral, or a home nurse visit — sent straight to your phone before you hang up.

What we treat

Telehealth for everyday care, home nursing for hands-on needs

Most visits are resolved on a call. When they're not, the same team can be at your door.

General consultations

Colds, infections, stomach upsets and everyday concerns, seen the same day.

Elder & post-hospital care

Recovery check-ins after discharge, coordinated between our nurses and your family.

Mental health check-ins

Private conversations with a clinician about stress, sleep and mood, at a pace that suits you.

Maternal & child health

Postnatal follow-ups and paediatric advice, with in-home visits for newborn checks.

Why Televera

How a Televera visit compares to a clinic trip

  Televera Healthcare Typical clinic visit
Time to see a clinician Within 1 hour Same-day, if there's an opening
Travel required None — video, phone or chat Travel and queue at the facility
Home nursing follow-up Included when clinically needed Arranged separately, if at all
After-hours availability Every day, including nights Limited to opening hours
Pricing Flat fee, agreed upfront Varies by facility and add-ons
Pricing

Simple, upfront consultation fees

No hidden charges. Home nursing visits are quoted separately based on the care plan.

Chat consultation

KES 800

For quick questions and prescription refills.

  • Secure in-app messaging with a nurse
  • Response within 30 minutes
  • Digital prescription if needed
Start a chat
Most popular

Video / phone consultation

KES 1,500

A full consultation with a licensed clinician.

  • 15–30 minute appointment
  • Same-day slots, 24/7
  • Prescription and referrals included
Book this visit

Home nurse visit

From KES 3,500

For wound care, injections, vitals and elder support.

  • Registered nurse at your home
  • Nairobi & surrounding counties
  • Priced by care plan on booking
Request a visit
“
I called Televera at 11pm when my father's blood pressure spiked. A nurse was on video in minutes, and one of their team was at the house within the hour.

Wanjiru A. — Lang'ata, Nairobi

Questions

Frequently asked questions

How fast can I speak to someone?

Most consultations connect within an hour of booking, any time of day. If your symptoms suggest an emergency, we'll direct you to the nearest facility instead of a video call.

Is Televera licensed to practise in Kenya?

Yes. Televera Home-Based Healthcare Services is accredited by the Nursing Council of Kenya, and our clinicians hold current Kenyan practising licences.

Can a telehealth visit turn into a home visit?

Often, yes. If the clinician on your call decides you need hands-on care — an injection, wound dressing, or vitals check — we can schedule a nurse to come to you the same day.

Do you write prescriptions?

Our clinicians can prescribe most standard medications where clinically appropriate. Controlled substances require an in-person assessment, in line with Kenyan pharmacy regulations.

Which areas do you cover for home visits?

Home nursing is currently available across Nairobi and parts of Kiambu, Machakos and Kajiado counties. Telehealth consultations are available anywhere in Kenya with a phone or internet connection.

How do I pay?

We accept M-Pesa and major cards. Payment is confirmed before your consultation begins, with a receipt sent to your phone.

Ready when you are — day or night

Book a consultation now and speak to a licensed Kenyan clinician within the hour, or arrange a home nurse visit for more hands-on care.

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